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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christyne Czarnowsky

Christyne Czarnowsky

April 17, 2025

5  out of  5
rating by Christyne Czarnowsky
"After 48 years with another insurance company, I was reluctant to change. But my old company’s customer service had deteriorated and I felt poorly treated. What a change when I inquired about State Farm! Kienan of the Kendra Gries agency, took friendly and careful note of all my needs, showed concern and interest in me as a person, and spent important time ensuring she understood all my needs. She respectfully and thoroughly answered all my questions. She followed up when she said she would and just generally demonstrated why my making this change was going to be better for me. My goal was not to save money necessarily, but just to know I would be treated as an important customer and not made to wait on hold for 15 minutes after jumping over numerous security obstacles. Thank you Kienan for your great customer service."
We responded:
"Thank you for a detailed five-star review for our insurance agency and Kienin. She is amazing and like you said cares for the customer's best interests. I am so glad she took great care of you and made the transition easy and hassle free for you. Welcome to the State Farm family. You will not regret the switch. "
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Ann Politano

April 2, 2025

5  out of  5
rating by Ann Politano
"Working with Paula has been a complete delight! Unlike our previous insurance carrier (home and auto), who advertised all over the country and all over media, State Farm has local representation and I feel very comfortable knowing that when I call our local State Farm office, Paula or one of her associates will be there to answer my questions/concerns. In addition, the pricing was very competitive and the coverage better than what we previously had. I highly recommend Paula and State Farm Insurance."
We responded:
"Thank you so much for the five-star review and stamp of approval, Ann. Paula is amazing, knowledgeable and has the customer's best interest at heart. I am so glad she was able to assist you with your auto and home insurance and make the switch to State Farm easy for you. Our entire insurance team is always here at any of our three locations and happy to help you and your friends and family."
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Rachel

April 1, 2025

5  out of  5
rating by Rachel
"I found the Kendra Gries agency after looking for homeowner's insurance because of the great reviews online. I haven't worked with State Farm before but it was easy to get a quote going and Molly was great to work with and very responsive. Not only was their quote more comprehensive and reasonably priced, but having a real person on the other end to work with was fantastic."
We responded:
"Rachel, thank you for taking out the time to write us a great review. Molly is seasoned, through and great to work with. So glad she was able to help you with the home insurance that works best for you and for the price that you were satisfied with. Having a real person assist you with your insurance needs really makes the difference and I am glad you recognize that. Welcome to the State Farm family!"
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Debbie Perry

March 28, 2025

5  out of  5
rating by Debbie Perry
"My experience with State Farm was amazing. Paula King was extremely responsive and helpful. She made the process seamless. Insuring a home in Black Forest can be very stressful but she walked me through the whole process and helped eliminate any stress. I would highly recommend Paula King at the Kendra Gries State Farm Office."
We responded:
"Debbie, thank you for your business and the rave review for our insurance office and especially for Paula. She is experience and thorough. I am happy to learn she made your home insurance process stress free for you and educated you in the process. Black Forest is a lovely area, but you are right - having a seasoned insurance rep guide you through the process can make all the difference. Happy to help you and your family and friends. "
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Sammy D

March 27, 2025

5  out of  5
rating by Sammy D
"Ava is so sweet and eager to help! She seems like such a great asset to the team. Wonderful service here!"
We responded:
"Sammy, thank you for sweet review for Ava and our insurance office. She is amazing and certainly a valuable asset to our insurance team. Glad you're satisfied with the care and attention."
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Mark DeLong

March 25, 2025

5  out of  5
rating by Mark DeLong
"Fantastic experience! Everyone was super nice and inviting. Emily was amazing at assisting me. She explained all my options and saved me $100 a month on car insurance. 10 out of 10 would recommend!"
We responded:
"Thank you so much for the five-star review for Emily and our insurance agency. She is lovely to work with and glad she was able to help you save money on your auto insurance."
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derrick williams

March 22, 2025

5  out of  5
rating by derrick williams
"Kendra and her team are amazing!! Never had an issue or question that they weren't happy to help with."
We responded:
"Derrick, thank you for your kind words of encouragement for our insurance team. We are always happy to assist."
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Pavin Nisamaneephong

March 19, 2025

5  out of  5
rating by Pavin Nisamaneephong
"mayra romero-conde is very helpful good service !"
We responded:
"Thank you so much for your five-star review for Mayra and our insurance office. "
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Melvin Peppers

March 18, 2025

5  out of  5
rating by Melvin Peppers
"Every time that I have for assistance, I got nothing but professional assistance and willingness to help. I appreciate the fast responses."
We responded:
"Melvin, thank you for your rave review for our insurance agency and team. I am glad you appreciate the fast and timely assistance we provide and are always happy to help. Thanks for being a part of the State Farm family."
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Cooper Baca

March 13, 2025

5  out of  5
rating by Cooper Baca
"Paula was great to work with and made it very easy to switch my home and auto at the same time. Highly recommend."
We responded:
"Thank you so much for your kind words for Paula and our office. So glad you were able to switch over your home and auto insurance over to State Farm easily. "
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Maria Batt

March 5, 2025

5  out of  5
rating by Maria Batt
"Molly McGill at Kendra Gries Agency has been incredibly helpful with the transfer of our insurance during our move from Indiana to Colorado. She made the transition painless, and was incredibly responsive and quick over email. So thankful for her!"
We responded:
"Maria, welcome to CO and thanks for the five-star review. Molly is amazing and I am glad she was able to make moving sure insurance policies from state to state easy for you. That is what we are here for."
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Karen Wendorf

March 5, 2025

5  out of  5
rating by Karen Wendorf
"Kienin with Kendra Gries was very helpful in seeing I received a great price on my auto insurance; she is knowledgeable, helpful and has great customer service. I have been with State Farm for many years and great service continues."
We responded:
"Thank you Karen for your review. Kienin is lovely to work with and I am glad she was able to assist you with your auto policy and get you a great price on it. Thank you for being a part of the state farm family."
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Robert Sheffield

March 3, 2025

5  out of  5
rating by Robert Sheffield
"Molly was totally professional. She answered all my questions with the knowledge of a seasoned agent. It was a pleasure to work with her. Robert Sheffield"
We responded:
"Thank you Robert for the five-star review! Molly is very experienced and knowledgeable and I glad she was able to answer all your insurance questions for you."
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Ann Boyles

March 3, 2025

5  out of  5
rating by Ann Boyles
"Molly at State Farm was knowledgeable and considerate. I'm very satisfied with the policies she helped me secure."
We responded:
"Thank you for your great review for Molly & our insurance agency!"
Profile photo of Frankie Lupercio

Frankie Lupercio

February 27, 2025

5  out of  5
rating by Frankie Lupercio
"I've been making updates to my policies and have worked with Ava and Mayra to better understand my options. They've both been very responsive and very kind every step of the way!"
We responded:
"Thank you so much for the five star review! Both Ava and Mayra are star members of our sales and service teams respectively. I am glad they were able to help you navigate the insurance process which can be complicated. That's what we are here for."
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Amber Belden

February 18, 2025

5  out of  5
rating by Amber Belden
"Chelsey is amazing!"
We responded:
"Thank you for the five-star review! "
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Gloria Spiller

February 10, 2025

5  out of  5
rating by Gloria Spiller
"Very polite and understanding I was able to pay my bill and she (Myra) offered options. I was very pleased with her help."
We responded:
"Thank you for leaving our insurance office and Mayra a great review. I am so glad she was able to assist you with your questions and payment. "
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olga pinero

January 21, 2025

5  out of  5
rating by olga pinero
"Kendra Gries State Farm agency is the best! My homeowner's and auto policies with another company skyrocketed this month with no explanation. Shelly, my agent here, helped me to get new homeowner's and auto policies for my 3 vehicles at a fantastic rate, AND with better coverages. I even have an umbrella coverage now which I never had. They are very patient at explaining the whole insurance processes and policy details and took the time to create policies that fit my needs for an outstanding price. I have already referred them to a close friend that has since switched to them, and found out another close friend is also insured with them. They are phenomenal and I highly recommend them. Olga"
We responded:
"Thank you so much Olga for taking the time out to leave us such a detailed and positive review. I am so happy to learn Shelly was able to get you the coverage you needed on your home and autos for a fair price and get you the added protection of an umbrella insurance policy. Thank you again for your business and for referring us to your friends and family. We would be more than delighted to assist you and them in the future. "
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Reid Berry

January 19, 2025

1  out of  5
rating by Reid Berry
"State Farm are criminals! They deny most claims because they loose hundreds of Millions of dollars annually."
We responded:
"Hi Reid, you are not a customer of my business. I am happy to discuss further if you have concerns, however this feedback is not directed to the correct place. "
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Kaitlyn Campos

January 9, 2025

5  out of  5
rating by Kaitlyn Campos
"Emily S. did a wonderful job of helping me! I previously had GEICO auto insurance but their rate was no longer competitive so I wanted to switch. She helped me get signed up with State Farm and was super great to chat with. I was able to save plenty in comparison on what I was getting through GEICO with additional benefits I didn’t have before 😊 10/10"
We responded:
"Thanks for the five-star review, Kaitlyn! Emily is fantastic! Glad she was able to help you find the right insurance policy, with better coverage for cheaper than what you were paying elsewhere. Welcome to the State Farm family!"
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Duaine Miller

January 3, 2025

5  out of  5
rating by Duaine Miller
"She's very nice & friendly. She's very knowledgeable about insurance!"
We responded:
"Thank you so much for the five-star review! Experience in the insurance industry is definitely an advantage. Glad we could be helpful. "
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Jeremiah young

December 30, 2024

5  out of  5
rating by Jeremiah young
"I had the pleasure of working with Malachi at State Farm, and I can confidently say that he is an example of exceptional customer service. Malachi comes off as professional, knowledgeable, and a genuine commitment to making my life easier. He went above and beyond to answer all of my questions thoroughly and patiently, providing clear communication. His ability to simplify insurance matters made me feel confident in my decisions. State Farm is fortunate to have someone as skilled and dedicated as Malachi."
We responded:
"Thank you for the five-star review! Welcome to the State Farm family. Glad you had a wonderful experience with us."
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Jesus-Cara Pastrana

December 19, 2024

5  out of  5
rating by Jesus-Cara Pastrana
"Wow!!! I had the pleasure of speaking with Alan. He was very nice to speak with. Funny, helpful and knowledgeable. It's very hard to get great customer service nowadays."
We responded:
"Thank you for the five-star review! "
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Dee Bansemer

December 13, 2024

5  out of  5
rating by Dee Bansemer
"I am pleased to say Agent Mayra was understanding and was able to work with me on my policy."
We responded:
"Thank you for taking the time to leave Mayra and our office a great review. I am glad Mayra was able to assist you with your insurance questions."
Profile photo of Lauren Woodward

Lauren Woodward

December 12, 2024

5  out of  5
rating by Lauren Woodward
"Isabelle helped me find the lowest priced auto insurance of every other company I turned to and was very patient as I weighed my options. She followed up in an appropriate manner without being pushy and answered all my questions in a professional and knowledgeable way. Thank you for your help!"
We responded:
"Thank you for the five star review for our agency and Isabelle. She is amazing and very thorough. Glad she was able to provide you with the insurance information you needed to make an informed decision. Happy to have you as a part of the State Farm family. "