Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Si Niswonger

Si Niswonger

June 7, 2025

5  out of  5
rating by Si Niswonger
"I highly recommend Kendra Gries State Farm agency. I worked with Ava and she was so helpful and always answered my calls and helped me with all my insurance needs. Very friendly staff and a great experience. Check them out and see for yourself!"
Profile photo of Matthew South

Matthew South

June 4, 2025

1  out of  5
rating by Matthew South
"I would strongly advise against using this agency. We’ve been loyal customers for years and even had our extended family switch over to them. However, during our recent attempt to move and purchase a new home, we encountered serious issues. Multiple agents assured us that filing endorsement claims would not impact our ability to obtain future coverage. Despite this, the agency is now refusing to insure our potential new homes and has been blatantly dishonest about the consequences of those claims—claims they had encouraged us to make, presenting them as beneficial. If this agency provides you with guidance or recommendations, I highly recommend verifying their information with an independent broker or another reputable insurance provider."
Profile photo of david jones

david jones

May 29, 2025

1  out of  5
rating by david jones
"This agency will low ball your current insurance quotes and then increase your rates massively in 6 months. Then will give you excuses about inflation and cost of repairs in your area with zero justification. After thorough investigation, we discovered that there was very little inflation for the covered period and that in 2024 accident repair only went up 3.7%. They will contact you again and again with ambigious info to the point of harrassment. We I asked to speak with the owner to address the situation, I was told that she is too busy. So I left there agency and went elsewhere and received much better pricing."
Profile photo of David Hee

David Hee

May 23, 2025

5  out of  5
rating by David Hee
"It was so easy to obtain insurance for my parents who are moving. Kienin made it so simple and explained things thoroughly to help us understand the process. Thank you for taking the stress out of the process."
We responded:
"Thank you so much for the five-star review! Kienin is lovely to work with and I am glad she made the whole insurance process hassle free for you and your parents got the coverage they need. "
Profile photo of Wayne Monteith

Wayne Monteith

May 22, 2025

5  out of  5
rating by Wayne Monteith
"Very helpful and knowledgeable about business insurance also, great to work with"
We responded:
"Wayne, thank you so much a five-star review. So glad you had a great experience working with our insurance team."
Profile photo of leighanne payne

leighanne payne

May 5, 2025

5  out of  5
rating by leighanne payne
"They are so wonderful! I talked to Mayra on the phone today and she was so sweet and wonderful! 10 out 10 I do recommend them☺️"
We responded:
"Thank you so much for the five-star review of our agency and specifically Mayra. Glad you are happy with the customer service you received."
Profile photo of Edward Sambrano

Edward Sambrano

May 1, 2025

5  out of  5
rating by Edward Sambrano
"She is great and easy to work with. Highly recommend."
We responded:
"Thank you for the recommendation and five-star review of our insurance team."
Profile photo of AnnMarie Stark

AnnMarie Stark

April 22, 2025

5  out of  5
rating by AnnMarie Stark
"Emily went above and beyond in assisting me with car insurance, renters insurance and life insurance she was knowledgeable and had outstanding customer service!"
We responded:
"Thank for the five-star review for our agency and Emily. She is super kind and like you said knowledgeable and I am so glad she was able to help you find the right auto, renters and life insurance policies and that you were satisfied with the service you received."
Profile photo of Christyne Czarnowsky

Christyne Czarnowsky

April 17, 2025

5  out of  5
rating by Christyne Czarnowsky
"After 48 years with another insurance company, I was reluctant to change. But my old company’s customer service had deteriorated and I felt poorly treated. What a change when I inquired about State Farm! Kienan of the Kendra Gries agency, took friendly and careful note of all my needs, showed concern and interest in me as a person, and spent important time ensuring she understood all my needs. She respectfully and thoroughly answered all my questions. She followed up when she said she would and just generally demonstrated why my making this change was going to be better for me. My goal was not to save money necessarily, but just to know I would be treated as an important customer and not made to wait on hold for 15 minutes after jumping over numerous security obstacles. Thank you Kienan for your great customer service."
We responded:
"Thank you for a detailed five-star review for our insurance agency and Kienin. She is amazing and like you said cares for the customer's best interests. I am so glad she took great care of you and made the transition easy and hassle free for you. Welcome to the State Farm family. You will not regret the switch. "
Profile photo of Ann Politano

Ann Politano

April 2, 2025

5  out of  5
rating by Ann Politano
"Working with Paula has been a complete delight! Unlike our previous insurance carrier (home and auto), who advertised all over the country and all over media, State Farm has local representation and I feel very comfortable knowing that when I call our local State Farm office, Paula or one of her associates will be there to answer my questions/concerns. In addition, the pricing was very competitive and the coverage better than what we previously had. I highly recommend Paula and State Farm Insurance."
We responded:
"Thank you so much for the five-star review and stamp of approval, Ann. Paula is amazing, knowledgeable and has the customer's best interest at heart. I am so glad she was able to assist you with your auto and home insurance and make the switch to State Farm easy for you. Our entire insurance team is always here at any of our three locations and happy to help you and your friends and family."
Profile photo of Rachel

Rachel

April 1, 2025

5  out of  5
rating by Rachel
"I found the Kendra Gries agency after looking for homeowner's insurance because of the great reviews online. I haven't worked with State Farm before but it was easy to get a quote going and Molly was great to work with and very responsive. Not only was their quote more comprehensive and reasonably priced, but having a real person on the other end to work with was fantastic."
We responded:
"Rachel, thank you for taking out the time to write us a great review. Molly is seasoned, through and great to work with. So glad she was able to help you with the home insurance that works best for you and for the price that you were satisfied with. Having a real person assist you with your insurance needs really makes the difference and I am glad you recognize that. Welcome to the State Farm family!"
Profile photo of Debbie Perry

Debbie Perry

March 28, 2025

5  out of  5
rating by Debbie Perry
"My experience with State Farm was amazing. Paula King was extremely responsive and helpful. She made the process seamless. Insuring a home in Black Forest can be very stressful but she walked me through the whole process and helped eliminate any stress. I would highly recommend Paula King at the Kendra Gries State Farm Office."
We responded:
"Debbie, thank you for your business and the rave review for our insurance office and especially for Paula. She is experience and thorough. I am happy to learn she made your home insurance process stress free for you and educated you in the process. Black Forest is a lovely area, but you are right - having a seasoned insurance rep guide you through the process can make all the difference. Happy to help you and your family and friends. "
Profile photo of Samantha D

Samantha D

March 27, 2025

5  out of  5
rating by Samantha D
"Ava is so sweet and eager to help! She seems like such a great asset to the team. Wonderful service here!"
We responded:
"Sammy, thank you for sweet review for Ava and our insurance office. She is amazing and certainly a valuable asset to our insurance team. Glad you're satisfied with the care and attention."
Profile photo of Mark DeLong

Mark DeLong

March 25, 2025

5  out of  5
rating by Mark DeLong
"Fantastic experience! Everyone was super nice and inviting. Emily was amazing at assisting me. She explained all my options and saved me $100 a month on car insurance. 10 out of 10 would recommend!"
We responded:
"Thank you so much for the five-star review for Emily and our insurance agency. She is lovely to work with and glad she was able to help you save money on your auto insurance."
Profile photo of derrick williams

derrick williams

March 22, 2025

5  out of  5
rating by derrick williams
"Kendra and her team are amazing!! Never had an issue or question that they weren't happy to help with."
We responded:
"Derrick, thank you for your kind words of encouragement for our insurance team. We are always happy to assist."
Profile photo of Pavin Nisamaneephong

Pavin Nisamaneephong

March 19, 2025

5  out of  5
rating by Pavin Nisamaneephong
"mayra romero-conde is very helpful good service !"
We responded:
"Thank you so much for your five-star review for Mayra and our insurance office. "
Profile photo of Melvin Peppers

Melvin Peppers

March 18, 2025

5  out of  5
rating by Melvin Peppers
"Every time that I have for assistance, I got nothing but professional assistance and willingness to help. I appreciate the fast responses."
We responded:
"Melvin, thank you for your rave review for our insurance agency and team. I am glad you appreciate the fast and timely assistance we provide and are always happy to help. Thanks for being a part of the State Farm family."
Profile photo of Cooper Baca

Cooper Baca

March 13, 2025

5  out of  5
rating by Cooper Baca
"Paula was great to work with and made it very easy to switch my home and auto at the same time. Highly recommend."
We responded:
"Thank you so much for your kind words for Paula and our office. So glad you were able to switch over your home and auto insurance over to State Farm easily. "
Profile photo of Maria Batt

Maria Batt

March 5, 2025

5  out of  5
rating by Maria Batt
"Molly McGill at Kendra Gries Agency has been incredibly helpful with the transfer of our insurance during our move from Indiana to Colorado. She made the transition painless, and was incredibly responsive and quick over email. So thankful for her!"
We responded:
"Maria, welcome to CO and thanks for the five-star review. Molly is amazing and I am glad she was able to make moving sure insurance policies from state to state easy for you. That is what we are here for."
Profile photo of Karen Wendorf

Karen Wendorf

March 5, 2025

5  out of  5
rating by Karen Wendorf
"Kienin with Kendra Gries was very helpful in seeing I received a great price on my auto insurance; she is knowledgeable, helpful and has great customer service. I have been with State Farm for many years and great service continues."
We responded:
"Thank you Karen for your review. Kienin is lovely to work with and I am glad she was able to assist you with your auto policy and get you a great price on it. Thank you for being a part of the state farm family."
Profile photo of Robert Sheffield

Robert Sheffield

March 3, 2025

5  out of  5
rating by Robert Sheffield
"Molly was totally professional. She answered all my questions with the knowledge of a seasoned agent. It was a pleasure to work with her. Robert Sheffield"
We responded:
"Thank you Robert for the five-star review! Molly is very experienced and knowledgeable and I glad she was able to answer all your insurance questions for you."
Profile photo of Ann Boyles

Ann Boyles

March 3, 2025

5  out of  5
rating by Ann Boyles
"Molly at State Farm was knowledgeable and considerate. I'm very satisfied with the policies she helped me secure."
We responded:
"Thank you for your great review for Molly & our insurance agency!"
Profile photo of Frankie Lupercio

Frankie Lupercio

February 27, 2025

5  out of  5
rating by Frankie Lupercio
"I've been making updates to my policies and have worked with Ava and Mayra to better understand my options. They've both been very responsive and very kind every step of the way!"
We responded:
"Thank you so much for the five star review! Both Ava and Mayra are star members of our sales and service teams respectively. I am glad they were able to help you navigate the insurance process which can be complicated. That's what we are here for."
Profile photo of Amber Belden

Amber Belden

February 18, 2025

5  out of  5
rating by Amber Belden
"Chelsey is amazing!"
We responded:
"Thank you for the five-star review! "
Profile photo of Gloria Spiller

Gloria Spiller

February 10, 2025

5  out of  5
rating by Gloria Spiller
"Very polite and understanding I was able to pay my bill and she (Myra) offered options. I was very pleased with her help."
We responded:
"Thank you for leaving our insurance office and Mayra a great review. I am so glad she was able to assist you with your questions and payment. "