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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Holli Billiamosa

July 2, 2025

5  out of  5
rating by Holli Billiamosa
"I have been with the Kendra Gries State Farm office for many many years and every one there is incredibly personable and knowledgeable! I would never change agents because they always have my back and takes care of any issues immediately and efficiently! Top notch five stars!!!! Holli Billiamosa"
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Kim Snell

June 28, 2025

5  out of  5
rating by Kim Snell
"Emily was extremely helpful. Her knowledge and expertise in each policy I set up was remarkable. I appreciate the time she took to explain each policy. Thank you for all your help Emily!"
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Brian Ware

June 27, 2025

5  out of  5
rating by Brian Ware
"Switched our insurance coverage to Kendra Gries with Paula King being our main point of contact. Paula is amazing!!! A true master of her craft. I stopped by their office (unannounced) to update our policies just after lunchtime, and without missing a beat Paula was on it. In short order she was able to find us discounts we didn’t even think to look for/ask about. Paula is great at timely/accurate communication and is a pleasure to do business with. My wife and I couldn’t be happier!!!"
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Kevin Orellana

June 27, 2025

5  out of  5
rating by Kevin Orellana
"I just signed on with this group working with Kendra Gries she was so friendly, responsive, and helpful in getting me the best plans at a reasonable price. Another provider offered a slightly lower price on car insurance, but I was not confident with their unfamiliar name. State Farm has come highly recommended (in price and with claims) by friends. I felt more confident with this group. Plus, I appreciate working with a woman-owned and run business."
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Maria Candiloros

June 27, 2025

5  out of  5
rating by Maria Candiloros
"Responsive and helpful."
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John

June 25, 2025

5  out of  5
rating by John
"The insurance on our small cabin went up significantly so I reached out to State Farm to see if I could add the cabin to our current policy. We were declined, so I reached out to Paula King, and she explained the issues to me, but she felt we could fix the issues and get coverage. Eventually we got covered, but it was after Paula pursued it with her underwriting for a few straight weeks. She was very responsive to my inquiries, called me on the days she said she would, and was super kind, patient, and very knowledgeable in making this happen. Thank you Paula. Well done!"
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Sam Alen

June 24, 2025

5  out of  5
rating by Sam Alen
"I just recently worked with kienin at this branch. And the level of professionalism was amazing. Super kind, very detailed and I’m very happy with my policy. Would highly recommend!!"
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Carolye Asfahl

June 18, 2025

5  out of  5
rating by Carolye Asfahl
"I just signed on with this group working with Kiley Eldridge and Paula King. Both were friendly, responsive, and helpful in getting me the best plans at a reasonable price. Another provider offered a slightly lower price on car insurance, but I was not confident with their unfamiliar name. State Farm has come highly recommended (in price and with claims) by friends. I felt more confident with this group. Plus, I appreciate working with a woman-owned and run business."
We responded:
"Thank you Carolye for your detailed and five-star review. We appreciate your business and glad to have you as a client. Kiley and Paula are amazing to work with and I am so glad they were able to help you get the right coverage for a competitive price. Please feel free to reach out anytime."
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Belen Beltran

June 11, 2025

5  out of  5
rating by Belen Beltran
"Very helpful and fast response when needed."
We responded:
"Thank you for your five-star review!"
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Jason Wells

June 11, 2025

5  out of  5
rating by Jason Wells
"We are moving across the country and Paula made it so quick and easy to move our State Farm policies over. Just once less thing to stress about, thanks for being so kind and making the process hassle-free!"
We responded:
"Thank you for your five-star review for Paula and our insurance office. She is amazing!! So glad we could make the cross country move and moving the insurance policies over easier and hassle free for you."
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Miriam Hoffmann

June 11, 2025

5  out of  5
rating by Miriam Hoffmann
"Very nice office!"
We responded:
"Thank you for your five-star review!"
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Alexandra Hodges

June 9, 2025

5  out of  5
rating by Alexandra Hodges
"I did so much searching for home/auto insurance, and Paula King came in and made the decision so easy! Definitely the lowest cost and highest value of coverage hands down, with or without bundling coverage.. Paula streamlined the process and was super accommodating! 10/10 would recommend to anyone! Thanks for a great experience Paula!"
We responded:
"Thank you for taking out the time to review our insurance agency! Paula is great and I am so glad you enjoyed working with her and she was able to find you the right insurance policies for your home & auto. We would be happy to assist you and your family and friends in the future as well."
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Si Niswonger

June 7, 2025

5  out of  5
rating by Si Niswonger
"I highly recommend Kendra Gries State Farm agency. I worked with Ava and she was so helpful and always answered my calls and helped me with all my insurance needs. Very friendly staff and a great experience. Check them out and see for yourself!"
We responded:
"Thank you for reviewing our insurance agency! Ava is fantastic to work with and I am so glad you had a great experience working with her and she was able to assist you with all your insurance needs."
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Matthew South

June 4, 2025

1  out of  5
rating by Matthew South
"I would strongly advise against using this agency. We’ve been loyal customers for years and even had our extended family switch over to them. However, during our recent attempt to move and purchase a new home, we encountered serious issues. Multiple agents assured us that filing endorsement claims would not impact our ability to obtain future coverage. Despite this, the agency is now refusing to insure our potential new homes and has been blatantly dishonest about the consequences of those claims—claims they had encouraged us to make, presenting them as beneficial. If this agency provides you with guidance or recommendations, I highly recommend verifying their information with an independent broker or another reputable insurance provider."
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david jones

May 29, 2025

1  out of  5
rating by david jones
"This agency will low ball your current insurance quotes and then increase your rates massively in 6 months. Then will give you excuses about inflation and cost of repairs in your area with zero justification. After thorough investigation, we discovered that there was very little inflation for the covered period and that in 2024 accident repair only went up 3.7%. They will contact you again and again with ambigious info to the point of harrassment. We I asked to speak with the owner to address the situation, I was told that she is too busy. So I left there agency and went elsewhere and received much better pricing."
We responded:
"Hi David, I wanted to make sure you felt you had the opportunity to speak with me. I do know a meeting with me was offered but declined by you. I also sent you an email in regards to your questions and let you know about the new statutes that were passed in Colorado and enforced Janurary 1, 2025, after your first policy period. Further, you are right, the cost of accident repair has increased nationwide and depends on the type of vehicle you drive. I do want to assure you no “low-ball” tactics are used as we do not have any sign on discounts or ways to give you lower premiums at the start- this is a company wide policy as we want to keep customers for a long time, not have them leave after one renewal. Policies are rated based on driving history and claim payout statistics on that particular car. I do see you are still with the agency and I would like to again let you know our drive safe and save discount at 10% will give you savings on your policies and make them even less than when you signed up! Please let me know if you’d like to discuss further. "
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David Hee

May 23, 2025

5  out of  5
rating by David Hee
"It was so easy to obtain insurance for my parents who are moving. Kienin made it so simple and explained things thoroughly to help us understand the process. Thank you for taking the stress out of the process."
We responded:
"Thank you so much for the five-star review! Kienin is lovely to work with and I am glad she made the whole insurance process hassle free for you and your parents got the coverage they need. "
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Wayne Monteith

May 22, 2025

5  out of  5
rating by Wayne Monteith
"Very helpful and knowledgeable about business insurance also, great to work with"
We responded:
"Wayne, thank you so much a five-star review. So glad you had a great experience working with our insurance team."
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leighanne payne

May 5, 2025

5  out of  5
rating by leighanne payne
"They are so wonderful! I talked to Mayra on the phone today and she was so sweet and wonderful! 10 out 10 I do recommend them☺️"
We responded:
"Thank you so much for the five-star review of our agency and specifically Mayra. Glad you are happy with the customer service you received."
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Edward Sambrano

May 1, 2025

5  out of  5
rating by Edward Sambrano
"She is great and easy to work with. Highly recommend."
We responded:
"Thank you for the recommendation and five-star review of our insurance team."
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AnnMarie Stark

April 22, 2025

5  out of  5
rating by AnnMarie Stark
"Emily went above and beyond in assisting me with car insurance, renters insurance and life insurance she was knowledgeable and had outstanding customer service!"
We responded:
"Thank for the five-star review for our agency and Emily. She is super kind and like you said knowledgeable and I am so glad she was able to help you find the right auto, renters and life insurance policies and that you were satisfied with the service you received."
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Christyne Czarnowsky

April 17, 2025

5  out of  5
rating by Christyne Czarnowsky
"After 48 years with another insurance company, I was reluctant to change. But my old company’s customer service had deteriorated and I felt poorly treated. What a change when I inquired about State Farm! Kienan of the Kendra Gries agency, took friendly and careful note of all my needs, showed concern and interest in me as a person, and spent important time ensuring she understood all my needs. She respectfully and thoroughly answered all my questions. She followed up when she said she would and just generally demonstrated why my making this change was going to be better for me. My goal was not to save money necessarily, but just to know I would be treated as an important customer and not made to wait on hold for 15 minutes after jumping over numerous security obstacles. Thank you Kienan for your great customer service."
We responded:
"Thank you for a detailed five-star review for our insurance agency and Kienin. She is amazing and like you said cares for the customer's best interests. I am so glad she took great care of you and made the transition easy and hassle free for you. Welcome to the State Farm family. You will not regret the switch. "
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Ann Politano

April 2, 2025

5  out of  5
rating by Ann Politano
"Working with Paula has been a complete delight! Unlike our previous insurance carrier (home and auto), who advertised all over the country and all over media, State Farm has local representation and I feel very comfortable knowing that when I call our local State Farm office, Paula or one of her associates will be there to answer my questions/concerns. In addition, the pricing was very competitive and the coverage better than what we previously had. I highly recommend Paula and State Farm Insurance."
We responded:
"Thank you so much for the five-star review and stamp of approval, Ann. Paula is amazing, knowledgeable and has the customer's best interest at heart. I am so glad she was able to assist you with your auto and home insurance and make the switch to State Farm easy for you. Our entire insurance team is always here at any of our three locations and happy to help you and your friends and family."
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Rachel

April 1, 2025

5  out of  5
rating by Rachel
"I found the Kendra Gries agency after looking for homeowner's insurance because of the great reviews online. I haven't worked with State Farm before but it was easy to get a quote going and Molly was great to work with and very responsive. Not only was their quote more comprehensive and reasonably priced, but having a real person on the other end to work with was fantastic."
We responded:
"Rachel, thank you for taking out the time to write us a great review. Molly is seasoned, through and great to work with. So glad she was able to help you with the home insurance that works best for you and for the price that you were satisfied with. Having a real person assist you with your insurance needs really makes the difference and I am glad you recognize that. Welcome to the State Farm family!"
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Debbie Perry

March 28, 2025

5  out of  5
rating by Debbie Perry
"My experience with State Farm was amazing. Paula King was extremely responsive and helpful. She made the process seamless. Insuring a home in Black Forest can be very stressful but she walked me through the whole process and helped eliminate any stress. I would highly recommend Paula King at the Kendra Gries State Farm Office."
We responded:
"Debbie, thank you for your business and the rave review for our insurance office and especially for Paula. She is experience and thorough. I am happy to learn she made your home insurance process stress free for you and educated you in the process. Black Forest is a lovely area, but you are right - having a seasoned insurance rep guide you through the process can make all the difference. Happy to help you and your family and friends. "
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Samantha D

March 27, 2025

5  out of  5
rating by Samantha D
"Ava is so sweet and eager to help! She seems like such a great asset to the team. Wonderful service here!"
We responded:
"Sammy, thank you for sweet review for Ava and our insurance office. She is amazing and certainly a valuable asset to our insurance team. Glad you're satisfied with the care and attention."